Thomas Cook
Thomas Cook are the second biggest travel group in Europe they are a private sector and a public limited company, they aim to make a profit and grow and expand their business further. Thomas Cook have had difficulties in the last 12 months, they have had to borrow money of banks but recently they're getting better, their sales have improved as everyone wants to get away from the rubbish weather in the UK they're putting up the prices of holidays therefore it results in them making more money than normal.
Thomas Cook are a Tour Operator, they provide holidays, flights, hotels, which then on your holiday you will want to buy extra's; 'ancillaries' such as tickets, car insurance, travel insurance etc... Thomas Cook own lots of different types of brans such as Airtours, Club 18:30, Cresta, Thomas Cook Cruise, Direct Holidays (Ireland), Manos, Neilson, Thomas Cook Style Collection, Swiss Travel Service, Thomas Cook Signature, Thomas Cook Tours, Escapades, Thomas Cook Sport, Thomas Cook Ireland, Thomas Cook Airlines and Thomas Cook Resort Excursion Programmes.
Tour Operators are vertically intergrated they also own an airline and disribution network of travel agents, they approximately have 10.5 million customers, also they recently merged with Co-op Travel in 2010; this is an example of horizontal intergration. They have to comply with Tour Operators such as ATOL, this makes sure your money and holiday is protected. They also have the DDA- Disability Discrimination Act, this offers help
on planes or in hotels, bigger seats for passengers, bigger print on broachers or early boarding let them go on first maybe if you're in a wheel chair. They have the health and safety at work act on the Thomas Cook website have also have a page for the accessibility statement also a page for people who need help help for those who are visually impaired, again they also offer special assistance for flights e.g. food.
Thomas Cook provide leisure for customer, different services on the plane, if you wanted just a flight they could or sort you out for that or maybe you would like a full packagae holiday they also offer that. The different services on the plane are for different customers either you would just prefer to fly first class but mainly business men and women use first class (upper class) Thomas Cook sell their holidays through travel agents or on the internet, Thomas Cook also offer different types of flights such as charter flights, scheduled flights and low cost flights.
They have to make a profit which satisfies their shareholders, whihc then they will provide holidays which meet the needs of their customers, then from this shareholders will expect investment to grow. Thomas Cook offer sustainable tourism, if you look on their website you will see they have a page full of sustainable tourism and what they offer; different things about what they do, on the ground and in air and what they're doing.
Thomas Cook have a negative impact on the GDP because they're promoting outbound tourism, which means that their business is selling holidays overseas to UK residents so they will be spending UK pounds on products and services in overseas destinations. Thomas Cook have a large base therefore they will be providing lots of enployment from travel agents to cabin crew, therefore this is a postive in the enployment and careers area. With the employees getting paid in the travel agents they then spend their money of valubles and gifts for themselves and maybe others, this means that the local econmy will do well and this contributes to the multiplier effect in a local area.
Thomas Cook are a Tour Operator, they provide holidays, flights, hotels, which then on your holiday you will want to buy extra's; 'ancillaries' such as tickets, car insurance, travel insurance etc... Thomas Cook own lots of different types of brans such as Airtours, Club 18:30, Cresta, Thomas Cook Cruise, Direct Holidays (Ireland), Manos, Neilson, Thomas Cook Style Collection, Swiss Travel Service, Thomas Cook Signature, Thomas Cook Tours, Escapades, Thomas Cook Sport, Thomas Cook Ireland, Thomas Cook Airlines and Thomas Cook Resort Excursion Programmes.
Tour Operators are vertically intergrated they also own an airline and disribution network of travel agents, they approximately have 10.5 million customers, also they recently merged with Co-op Travel in 2010; this is an example of horizontal intergration. They have to comply with Tour Operators such as ATOL, this makes sure your money and holiday is protected. They also have the DDA- Disability Discrimination Act, this offers help
on planes or in hotels, bigger seats for passengers, bigger print on broachers or early boarding let them go on first maybe if you're in a wheel chair. They have the health and safety at work act on the Thomas Cook website have also have a page for the accessibility statement also a page for people who need help help for those who are visually impaired, again they also offer special assistance for flights e.g. food.
Thomas Cook provide leisure for customer, different services on the plane, if you wanted just a flight they could or sort you out for that or maybe you would like a full packagae holiday they also offer that. The different services on the plane are for different customers either you would just prefer to fly first class but mainly business men and women use first class (upper class) Thomas Cook sell their holidays through travel agents or on the internet, Thomas Cook also offer different types of flights such as charter flights, scheduled flights and low cost flights.
They have to make a profit which satisfies their shareholders, whihc then they will provide holidays which meet the needs of their customers, then from this shareholders will expect investment to grow. Thomas Cook offer sustainable tourism, if you look on their website you will see they have a page full of sustainable tourism and what they offer; different things about what they do, on the ground and in air and what they're doing.
Thomas Cook have a negative impact on the GDP because they're promoting outbound tourism, which means that their business is selling holidays overseas to UK residents so they will be spending UK pounds on products and services in overseas destinations. Thomas Cook have a large base therefore they will be providing lots of enployment from travel agents to cabin crew, therefore this is a postive in the enployment and careers area. With the employees getting paid in the travel agents they then spend their money of valubles and gifts for themselves and maybe others, this means that the local econmy will do well and this contributes to the multiplier effect in a local area.